Use Go Live to host Community meetings and broadcasts

Start a Community Go Live session from Portal and Groups → Communities → Groups using either Meeting Room for an interactive session or Streaming software for an RTMP broadcast.

Start a Go Live post

Use the shared post setup to define where the session appears, who receives a notification, and whether the recording is saved as a post.

1. Open Portal and Groups → Communities → Groups.

2. On the group where you want to host the session, select Login to enter the group.

3. Select Go Live near the posting controls.

4. Under the post details, enter a Title and Description.

5. Under Settings, choose whether to enable Keep livestream as post. Enable it when you want the ended session and its recording to remain available in a post.

6. Choose whether to enable Notify members you are going live.

7. Under Choose where to post, select the channel for the live session.

8. Leave the start time as Now, which is the default.

Choose one video source after completing the post details: Meeting Room or Streaming software.

Host with Meeting Room

Choose Meeting Room when participants should interact with you through live audio, video, chat, reactions, hand raising, or screen sharing.

1. In Select video source, choose Meeting Room, then select Go live.

2. Allow access to your camera and microphone when your browser requests it.

3. Tell members to select Join Stream in the channel to enter the live session.

Control the Meeting Room

Use the Meeting Room controls to manage the view, devices, participants, conversation, and presentation.

• Use View to switch between Speaker view and Gallery view.

• Use Audio/Video devices to choose your microphone, speakers, and camera.

• Open Participants to see the Host and Attendees lists.

• As host, mute or unmute a participant, grant or revoke microphone access, grant or revoke camera access, grant or revoke screen-sharing access, or remove a participant.

• Use Chat for real-time messages, emojis, and attachments.

• Use Reactions and Raise hand for participant feedback and speaking requests.

• Use Share to share your screen or allow an approved participant to share theirs.

• Open the three-dots menu on a participant tile and select Pin to keep that speaker in the stream.

Host with Streaming software

Choose Streaming software when you want to send a broadcast from an encoder that supports RTMP settings while members watch and interact in the selected Community channel.

1. In Select video source, choose Streaming software.

2. Copy the provided Server URL and Stream Key.

3. Open your streaming application and paste the Server URL and Stream Key into its RTMP, custom streaming, or equivalent settings.

4. Start the broadcast in your streaming application.

5. Return to JourneyCARE and select Go live. The broadcast appears live in the selected channel.

Reuse or reset the Stream Key

Your Stream Key persists for future Streaming software sessions, so you can reuse it instead of configuring a new key each time. Reset the key when you need a fresh key, such as after sharing the existing key accidentally.

End the session and manage the recording

End a Meeting Room session for everyone from End session → End session for everyone.

When Keep livestream as post is enabled, the selected channel receives a post showing that the stream ended while the recording processes. After processing finishes, the recording is available on that post.

Post authors and group admins can download the recording.

Use Go Live from mobile

You can host or join Go Live sessions from the JourneyCARE mobile app, including live meetings and broadcasts.

Signed-in members can join from supported desktop browsers or the JourneyCARE mobile app without installing additional software.

Go Live access and limits

Host a session in a private channel or paid group when access should be limited to the members who can access that space. Members still need to be signed in through a supported desktop browser or the mobile app.

Go Live does not cap the number of participants or the length of a stream.

Go Live FAQs and troubleshooting