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Welcome to JourneyCARE

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Experience Playbooks

From onboarding new members to managing conferences, these playbooks demonstrate practical ways to use JourneyCARE throughout your association.

Account

Manage your JourneyCARE account

Release Notes

*Beginning August 2026 - new releases will post here

App for Admins

Take advantage of JourneyCARE access on-the-go

App for Members

Put your Portal in the palm of their hand - for members, event attendees, course participants, committees and more

AI Features

Experience the power of AI throughout the JourneyCARE platform to make running your organization easier

Analytics

Make data-based decisions with a full complement of analytics at your fingertips

Automations

Eliminate manual work and design ideal member experiences with the power of automations

Certificates

Create certificates for continuing education or member milestones

Chat Widget

Engage with your website visitors or members instantly with a custom-trained bot

Communities

Create and manage community groups

Companies

Working with companies and related contacts inside your JourneyCARE account

Contacts

Manage the people in your database

Contracts

Create agreements that can be electronically signed by sponsors, speakers, program participants and more

Conversations

Manage multi-channel communication in the integrated inbox

Courses

Offer learning programs and private resource centers

Dashboard

Add custom widgets to the JourneyCARE dashboard to track your top priorities

Directory

Display contacts in customizable public or member-only directories

Email

Learn about the many ways that you can get in touch with people through JourneyCARE

Events

Take registrations and automation the event experience

Forms, Surveys & Quizzes

Gather data and use that information to impact member, donor, and sponsor experience

Gift Cards

How to create and use gift cards for your organization

Integrations

Connect JourneyCARE to the other tools you use every day

Invoices

Learn to use JourneyCARE's invoicing feature for collecting payments from your members, sponsors, and partners

Media Library

Upload images and files for use in emails and other purposes

Opportunities

Payments & Products

Use JourneyCARE to sell more than just memberships

Payment Processors

Connect your payment processor to handle online transactions

Postcards & Letters

Send postcards and letters to contacts through the US Postal Service

Portal

Access login-protected resources such as courses, community groups, and certificates

Print-on-Demand

Generate revenue through sale of logo merchandise without needing to carry any inventory

QR Codes

Easily incorporate QR codes into your marketing or operations

Smartlists

Segment your contacts into saved lists

Social Planner

Connect social platforms and easily create/schedule posts

Store

Create and manage a full-featured JourneyCARE store

Tasks

Keep track of your contact-related to-do's so important touchpoints don't get missed

Testimonials & Reviews

Easily collect feedback and testimonials from your members or partners

Website (Premium Editor)

Learn how to make your website easier to use with accessibility-friendly features and best-practice guidance.