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Welcome to JourneyCARE
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Experience Playbooks
From onboarding new members to managing conferences, these playbooks demonstrate practical ways to use JourneyCARE throughout your association.
Account
Manage your JourneyCARE account
Release Notes
*Beginning August 2026 - new releases will post here
App for Admins
Take advantage of JourneyCARE access on-the-go
App for Members
Put your Portal in the palm of their hand - for members, event attendees, course participants, committees and more
AI Features
Experience the power of AI throughout the JourneyCARE platform to make running your organization easier
Analytics
Make data-based decisions with a full complement of analytics at your fingertips
Automations
Eliminate manual work and design ideal member experiences with the power of automations
Certificates
Create certificates for continuing education or member milestones
Chat Widget
Engage with your website visitors or members instantly with a custom-trained bot
Communities
Create and manage community groups
Companies
Working with companies and related contacts inside your JourneyCARE account
Contacts
Manage the people in your database
Contracts
Create agreements that can be electronically signed by sponsors, speakers, program participants and more
Conversations
Manage multi-channel communication in the integrated inbox
Courses
Offer learning programs and private resource centers
Dashboard
Add custom widgets to the JourneyCARE dashboard to track your top priorities
Directory
Display contacts in customizable public or member-only directories
Learn about the many ways that you can get in touch with people through JourneyCARE
Events
Take registrations and automation the event experience
Forms, Surveys & Quizzes
Gather data and use that information to impact member, donor, and sponsor experience
Gift Cards
How to create and use gift cards for your organization
Integrations
Connect JourneyCARE to the other tools you use every day
Invoices
Learn to use JourneyCARE's invoicing feature for collecting payments from your members, sponsors, and partners
Media Library
Upload images and files for use in emails and other purposes
Opportunities
Payments & Products
Use JourneyCARE to sell more than just memberships
Payment Processors
Connect your payment processor to handle online transactions
Postcards & Letters
Send postcards and letters to contacts through the US Postal Service
Portal
Access login-protected resources such as courses, community groups, and certificates
Print-on-Demand
Generate revenue through sale of logo merchandise without needing to carry any inventory
QR Codes
Easily incorporate QR codes into your marketing or operations
Smartlists
Segment your contacts into saved lists
Social Planner
Connect social platforms and easily create/schedule posts
Store
Create and manage a full-featured JourneyCARE store
Tasks
Keep track of your contact-related to-do's so important touchpoints don't get missed
Testimonials & Reviews
Easily collect feedback and testimonials from your members or partners
Website (Premium Editor)
Learn how to make your website easier to use with accessibility-friendly features and best-practice guidance.