Understand contact deletion and Community group ownership

Deleting a contact from Communities permanently removes a regular group member and their access, while a contact who owns a group or location cannot be deleted.

What happens to a regular group member

A deleted contact is permanently removed from the Community and loses access to its content and features.

• They can no longer view posts, updates, or discussions.

• They can no longer post or interact in the Community.

• The deletion is irreversible.

What happens to a group or location owner

A contact who owns any group or location within a Community cannot be deleted. JourneyCARE blocks the attempted deletion to preserve that ownership and its responsibilities.