Mention or tag profiles in Social Planner posts

Use @Mentions in Social Planner posts to search for public profiles or pages and tag a profile in supported social channels.

Supported channels and limitations

Facebook and LinkedIn company pages support @Mentions; Instagram, TikTok, and Google My Business provide the mention as plain text.

• Mentions search public profiles or pages.

• When you select more than one social channel, enable customization for each channel so you can search by name, followers, and social for that channel.

• Mentions do not work in CSV, Review Posting, or RSS Posting.

• A recognized tag appears highlighted in blue in the preview.

• Instagram does not provide auto-suggestions. Type @username manually, and the person you tag must allow mentions in their settings.

Add a mention or tag to a Social Planner post

Create the post first, then select the social channels and add the profile mention to each channel's post version.

1. Open Social Planner. In the left navigation, select Marketing, then select the Social Planner tab in the top navigation.

2. Start a post. Select + New Post, then choose + Create New Post.

3. Select the social channels. Choose the socials where you want to create the post. If you select more than one channel, enable the option to customize the post for each channel.

4. Write each post version. When customization is enabled, create the post for each selected social channel.

5. Add the profile mention. Type @ followed by the profile username. After the first few letters, recommended options populate for channels that provide auto-suggestions.

6. Check the preview. A recognized tag appears highlighted in blue.