[NEW-BETA] Check in attendees at an in-person event
Open the Events app in the mobile app, then scan each attendee's QR code or check them in manually. Check-in works for in-person events only, for both ticketed and RSVP registrations; for online events you can view the attendee list, but check-in is not available.
Every attendee who purchases a ticket or registers via RSVP receives a ticket with a QR code. Set up your event first with Create and manage ticketed and RSVP events.
Check in with QR code scanning
Use QR scanning when the attendee has their ticket available on their phone.
In the mobile app, go to the Apps section and select the Events app.
Select the event you want to check attendees in for.
Tap Scan to check in.
Scan the attendee's QR code. The attendee is checked in.
Check in manually
Use manual check-in when QR scanning is not working or the attendee has lost their ticket. Verify the attendee's identity first.
Go to the Attendees tab and tap the attendee.
Tap Check in.
From the same attendee view, you can also see the attendee's form submission details.
Scanning errors
The app handles two common scanning mistakes.
The same ticket is scanned twice — the app shows that the attendee has already been checked in.
A ticket for a different event is scanned — the app shows that the ticket is not valid.