What Are JourneyCARE Courses?
JourneyCARE Courses is our built-in Learning Management System (LMS): everything you need to create online learning experiences, deliver continuing education, train members and staff, and track learner progress inside JourneyCARE instead of a separate learning platform. Use it for anything from a one-page orientation to a multi-module certification program — you organize the content, control how learners move through it, and automate the entire experience.
What you can build with Courses
Organizations use Courses for formal credentialing, internal training, and everything in between.
Continuing Education (CE)
Professional Development
New Member Orientation
Board Member Training
Volunteer Training
Certification Programs
Sponsor Education
Committee Onboarding
Staff Training
Student Learning Programs
Product Tutorials
Policy & Compliance Training
Build courses from lessons and rich content
A course is made up of lessons, and each lesson can hold any mix of media, assessments, and files.
Videos
Written lessons
Images
Downloadable documents
Links to outside resources
Embedded websites
Quizzes and exams
Assignments
Certificates
Course discussions
Break larger courses into logical groups of lessons — categories under Product Structure or modules in the Course Map — so learners complete training one step at a time. For example, a New Board Member Orientation course might run Welcome, About the Organization, Roles & Responsibilities, Governance Policies, Financial Overview, Strategic Plan, a quiz, and a completion certificate. To rearrange or add content later, see Edit a course with the course editor.
Control how learners progress
You choose whether learners roam freely or follow a set path through the material.
Free navigation
Sequential lesson completion
Required lesson completion before continuing
Drip content released over time — see Set up drip scheduling for courses
Lock future lessons until prerequisites are complete
These options let you build anything from a self-paced reference library to a structured certification program. For auto-start, auto-play, and auto-completion behavior, see Set up learner experience controls and lesson auto-progression.
Create quizzes and exams
Built-in quizzes grade automatically, so assessment requires no staff time.
Multiple choice
Single answer
Passing score requirements
Automatic grading
Immediate feedback
Retry options
Question randomization (when appropriate)
Quiz results are recorded automatically with the learner's progress.
Issue certificates and support continuing education
Certificates generate automatically when learners complete a course, and the same mechanics support formal CE programs.
Participant name
Course name
Completion date
Certificate number
Expiration date
Instructor name
Organization branding
Custom wording
Every new course includes a Course Completion Certificate by default; see Issue a certificate when a course is completed.
For continuing education, Courses also supports required completion tracking, passing exam requirements, expiration dates, renewal reminders, and member record updates through automations.
Track learner progress
Monitor enrollment and engagement across every course from the Courses dashboard and course analytics.
Enrollment
Course progress
Completed lessons
Quiz scores
Completion dates
Certificates earned
See Understand the Courses dashboard for the 30-day performance snapshot. For learner-level detail, see Track course progress with analytics.
Automate the learning experience
Courses connect to workflows, so a lesson or course completion can trigger the next step automatically.
Send welcome emails after enrollment
Grant Portal access automatically
Unlock additional resources after completion
Award digital certificates
Update contact records
Apply tags
Add learners to new campaigns
Notify staff when someone completes training
Send reminder emails to unfinished learners
Enrollment itself can be automated — see Grant course access with workflows. Because the LMS is fully integrated with JourneyCARE, learning becomes part of the entire member experience rather than a standalone system.
Sell courses online
Connect courses to products and payment forms to charge for them, offer them free, or bundle them into programs.
Sell individual courses
Offer course bundles
Include courses with memberships
Provide member discounts
Create free educational resources
Bundle courses into certification programs
Access is granted automatically after purchase. Every course starts as a Product, and access is granted through an Offer — see Build a course for the full setup.
Deliver courses through the Portal
Learners access their courses through the JourneyCARE Portal with a single login.
View available courses
Resume where they left off
Track progress
Download certificates
Complete quizzes
Access learning resources
The Portal gives learners one professional environment for everything you offer; see What Is the JourneyCARE Portal?.
Build learning paths
Instead of offering standalone courses, you can create complete learning journeys that guide learners from beginning to completion.
New Member Journey: Welcome Course, Member Benefits, Website Tour, Community Introduction, Volunteer Opportunities
Certification Program: Module 1, Module 2, Module 3, Final Exam, Certificate
AI can help build your courses
JourneyCARE's AI tools can draft the raw material for your courses so you refine instead of starting from scratch.
Lesson outlines
Quiz questions
Course descriptions
Learning objectives
Email content
Certificates
Supporting resources
AI is an excellent starting point — review and refine generated content before publishing.
Best practices
Keep lessons focused on a single topic.
Use short videos instead of long recordings.
Break large subjects into multiple lessons.
Include knowledge checks throughout the course.
Clearly explain what learners should accomplish.
Test your course before publishing.
Automate follow-up communication whenever possible.