What Is the JourneyCARE Portal?
The JourneyCARE Portal is your organization's secure online hub for members, volunteers, students, board members, and other users. Instead of visiting multiple websites or logging into different systems, users access the resources and services they need through a single login. Your organization decides what is available in the Portal and who has access to each area.
What can the Portal include?
Every JourneyCARE Portal is unique, but common features include:
Member-only resources
Online courses and learning experiences
Certificates
Community discussion groups
Chapter or committee spaces
Downloadable documents
Training materials
Event information
Volunteer resources
Sponsor resources
As your organization grows, your Portal can grow with it.
Personalized access
Not every user needs access to the same information. JourneyCARE lets you control access based on criteria such as:
Membership status
Membership type
Chapter or division
Committee assignments
Event registration
Product purchases
Course enrollment
Custom automations
Users only see the resources that are relevant to them. To check or update what a specific contact can access, see Managing Portal Access.
One login, one experience
The Portal brings your organization's digital experience together in one place. Members use a single login to access everything your organization provides instead of managing multiple usernames and passwords.
For many organizations, this replaces the need for separate learning platforms, community software, document libraries, or member resource websites.
Connected to the rest of JourneyCARE
The Portal is fully integrated with the rest of JourneyCARE. When someone joins your organization, renews their membership, registers for an event, purchases a product, completes a course, or joins a committee, JourneyCARE can automatically update their Portal access through workflows and automations.
This creates a seamless experience for both your members and your staff.
Designed for growth
Many organizations begin with a simple Portal that provides access to a few resources, then expand it to include additional courses, communities, volunteer resources, leadership materials, and member services.
Because the Portal is built into JourneyCARE, you can keep adding new experiences without introducing additional software platforms.
Tips
Start with the resources your members use most often, then expand over time.
Organize content into logical groups to make navigation easy.
Use automations to grant and remove access whenever possible.
Review your Portal periodically to ensure information stays current and relevant.