Media Library file upload limits
File size limits and supported formats in the Media Library depend on the file type and where the file is used. Limits below apply in Media Storage > Folder/File and in the other areas that accept uploads.
Where the limits apply
Upload limits apply in Media Storage > Folder/File. Each file in the Media Library stores metadata: filename, file extension, publication date, file size, and dimensions. Filenames must be different from all other filenames.
File size limits
Maximum file size by category and destination:
File type | Media Library | Social Planner | Sites & Funnels | Courses | CV File Upload |
|---|---|---|---|---|---|
Images | 100 MB | 10 MB | 100 MB | 50 MB | 50 MB |
Videos | 4 GB | 1 GB | 4 GB | 5 GB | 50 MB |
Audio | 100 MB | 100 MB | 100 MB | 50 MB | 50 MB |
Application files | 100 MB | 100 MB | 100 MB | 50 MB | 50 MB |
Fonts | 100 MB | 100 MB | 100 MB | 50 MB | 50 MB |
Contact files | 100 MB | 100 MB | 100 MB | 50 MB | 50 MB |
Email campaign image limit
Email campaign images are capped at 10 MB, a separate limit from the general Media Library image limit. See Add an image to an email campaign and Email attachment size limits.
Supported formats
Supported file extensions by category:
Category | Supported formats |
|---|---|
Images | PNG (.png); JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp); GIF (.gif); TIFF (.tif, .tiff); WEBP (.webp); SVG (.svg); ICON (.ico, .cur) |
Videos | AVI (.avi); QuickTime (.qt, .qtc, .mov, .moov); MP4 (.mp4); MPEG (.mpg); Ogg Video (.ogv); Windows Media (.wmv, .asf); WebM (.webm) |
Audio | AIF (.aif, .aiff, .aifc); MIDI (.midi, .mid); Windows Audio (.wav); Ogg Audio (.oga); WebM Audio (.weba); MPEG (.mpeg); m4a (.m4a) |
Application files | PDF (.pdf); Word (.doc, .docx); Excel (.xls, .xlsx, .xlsm); PowerPoint (.ppt, .pptx, .pptm); Apple Numbers; Google Sheet; Google Doc; Google Slides; Text (.rtf, .txt); ZIP (.zip); CSV (.csv) |
Fonts | TrueType (.ttf); OpenType (.otf); Web Open Font Format (.woff, .woff2) |
Contact files | vCard (.vcf) |
Browser support
These formats are verified for validation, upload, listing, and preview in Chrome, Firefox, and Safari:
Category | Supported formats |
|---|---|
Images | JPEG/JPG, PNG, SVG, WEBP, GIF, TIFF, HEIC |
Audio | MP3, WAV, OGG/OGA |
Video | MP4, MOV, WEBM, WMV, AVI, M4V |
Documents | PDF, PPT, TXT, DOC, DOCX, CSV, XLS, XLSX |
Archives | ZIP |
Code/Other | JSON, CSS |
Some formats in this list — HEIC, MP3, M4V, JSON, CSS — do not have their own entry in the file size limits table above.
Preview supported files
The Media Library can preview PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly: click Preview and the appropriate viewer opens without downloading the file. Some other formats may appear as downloadable files depending on browser and operating system capabilities.
Upload files through Forms
Files can also be uploaded through Forms by creating a Custom Value of type File Upload.