Hourly Blocks for Extra Support
Overview
Need a hand with a project in JourneyCARE? Hourly Blocks provide a flexible way to have the JourneyCARE team complete work on your behalf.
Hourly blocks are intended for short-term, project specific tasks and not for ongoing association support.
Whether you need a new automation, website updates, event setup, form creation, troubleshooting, or something else, your prepaid hours can be used for virtually any JourneyCARE-related task.
Your hours remain on your account until you use them—there is no expiration date.
Hourly Block Options
We currently offer two prepaid options:
Hourly Block | Price |
|---|---|
5 Hours | $550 |
10 Hours | $995 |
The more hours you purchase, the lower your effective hourly rate.
What Can Hourly Blocks Be Used For?
Hourly Blocks can be used for almost any work completed by the JourneyCARE team, including:
Website updates
Forms and automations
Email templates and campaigns
Member portal setup
Community configuration
Event setup
Course and certificate configuration
Data imports
Troubleshooting
General system enhancements
Other JourneyCARE projects
If you're unsure whether your request is a good fit, just ask. We'll be happy to discuss the best approach.
How It Works
When you have an Hourly Block on your account:
Submit your request by emailing [email protected].
Describe what you'd like our team to accomplish.
Our team will review your request and respond with a recommended plan or any questions we may have.
Once the work is completed, the time spent is deducted from your available Hourly Block balance.
If additional information or clarification is needed before work begins, we'll reach out to you.
Do My Hours Expire?
No.
Unused Hourly Block hours remain on your account until you're ready to use them.
Many organizations keep an Hourly Block available so they can quickly request updates throughout the year without needing to obtain approval for each individual project.
Tracking Your Hours
As work is completed, time is deducted from your available balance.
If your balance becomes low, we'll let you know so you can purchase additional hours if needed.
Tips
Combine several small requests into one email whenever possible. This helps our team plan work more efficiently.
Include as much detail as possible, including screenshots, page links, examples, or deadlines if applicable.
If your request can be completed in multiple ways, we'll recommend an approach before work begins.
Ready to Get Started?
To request work from the JourneyCARE team, simply email [email protected] with a description of what you'd like to accomplish.
We'll review your request and get back to you with a plan for moving forward.