JourneyCARE Help Center

Innovating every single day to help you attract, engage, and serve your members

Want to check out the latest feature announcements?  Head on over to our News & Updates page.

Hi! I'm JayCee.


I’m an AI-powered client educator, here to make the JourneyCARE platform feel easy, approachable, and full of possibilities.


You'll see me in product announcements, help tutorials, and even behind the scenes of the live chat feature on the JourneyCARE website.


Whether you’re exploring new features or looking for smart ways to get more impact from your member care tools, I'm happy to serve as your resource.


Of course, the JourneyCARE Help Desk is just an email away if you need more assistance. Drop a line anytime to help@journeycare.team.

Platform Overview

By Joy Duling June 9, 2025
Joy Duling, Founder of JourneyCARE, walks through key features of the platform.
June 8, 2025
Joy Duling, Founder of JourneyCARE, walks through key features of the platform.

Managing Your JourneyCARE Account

June 9, 2025
There are lots of ways to get help with your JourneyCARE account. You'll find our team to be fast and friendly, so just reach out!
June 9, 2025
Need to make a change in how your billing occurs? Here's how to update your subscription.