Granular unsubscribe controls for Community emails
Members who click Unsubscribe in a Communities email now opt out of only that community and notification type, such as a comment mention or a new post with @everyone. Emails from other communities and the rest of the platform keep arriving as normal.
Previously, this unsubscribe action could opt the member out of all platform email communication, so they could miss relevant updates from other communities and other parts of the platform.
How it works
The member clicks Unsubscribe in a community email.
A confirmation page shows the community name and the specific notification type being turned off.
The member confirms the scoped unsubscribe preference.
Future emails matching that community and notification type stop, while all other community and platform emails continue.
If a member clicks an unsubscribe link that has already been used or has expired, they see a message confirming that no settings were changed. A disabled notification can be re-enabled at any time from the member's notification settings.
Unsubscribe preferences are scoped per community and per notification type, so a single unsubscribe action no longer silences an entire platform and members keep the updates they still want.